We specialise in handcrafted rusks made in small batches. Our collection includes comforting, flavour-led recipes such as our Carrot Cake Rusks. Visit our shop to see the flavours currently available.

Yes. Our rusks are handcrafted in small batches with carefully selected ingredients, then baked and dried to create their signature crunch.

Keep them sealed in their original packaging or transfer them to an airtight container. Store in a cool, dry place away from direct sunlight and moisture.

Please use the best-before date printed on the packaging as your guide. Once opened, reseal the pack properly after every serving to preserve freshness.

Ingredients and allergens vary by flavour. Please check the product page and packaging before enjoying. Our rusks may contain or come into contact with common allergens such as wheat, gluten, milk, eggs and nuts. Contact us before ordering if you have a serious allergy.

Browse the online shop, choose your rusks, add them to your basket and complete checkout. You’ll receive an order confirmation at the email address supplied during checkout.

Available delivery areas and charges are shown during checkout once you enter your delivery address. If your area is not listed, please contact us before placing your order.

Preparation and delivery times may vary according to order volume and destination. The available delivery information will be shown at checkout, and we’ll contact you if an unexpected delay affects your order.

Contact us as soon as possible on +27 83 636 9047. If preparation or dispatch has not begun, we’ll do our best to assist. Changes cannot be guaranteed once an order is being processed.

Email maisongenebakes@gmail.com as soon as possible with your order number and clear photographs of the item and packaging. We’ll review the issue and help in line with our Refund & Returns Policy.

The secure payment methods currently available will appear at checkout. Maison Gené does not store your full card details.

We’d love to discuss your requirements. Please contact us with the quantity, preferred flavour, required date and delivery area so we can confirm availability and provide guidance.

Email maisongenebakes@gmail.com, call or WhatsApp +27 83 636 9047, or use our contact page.